Dispatch Outage History

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Dispatch had 6 outages in the last 2 years totaling 16h 0m of downtime — averaging 0.2 incidents per month.

There were 6 Dispatch outages since September 25, 2025 totaling 16h 0m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.dispatch.me

Minor June 15, 2026

Notification Delay

Detected by Pingoru
Jun 15, 2026, 07:33 PM UTC
Resolved
Jun 15, 2026, 09:21 PM UTC
Duration
1h 47m
Affected: EmailSMSInboxNotifications Events
Timeline · 2 updates
  1. investigating Jun 15, 2026, 07:33 PM UTC

    Notifications are currently delayed. We are investigating the cause.

  2. resolved Jun 15, 2026, 09:21 PM UTC

    The incident is resolved and notifications are sending on time.

Read the full incident report →

Minor May 8, 2026

Issue with Cloud Provider

Detected by Pingoru
May 08, 2026, 03:05 AM UTC
Resolved
May 08, 2026, 01:29 PM UTC
Duration
10h 23m
Affected: EmailDashboards and ReportsAWS ec2-us-east-1SMSInboxNotifications Events
Timeline · 4 updates
  1. identified May 08, 2026, 03:05 AM UTC

    Dispatch notification delivery is currently disrupted due to issues with our cloud provider. Reports are also impacted by this issue. We are working on a resolution.

  2. monitoring May 08, 2026, 03:09 AM UTC

    We are seeing improvements but continue to monitor

  3. monitoring May 08, 2026, 04:28 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 08, 2026, 01:29 PM UTC

    This incident has been resolved

Read the full incident report →

Minor January 6, 2026

Reporting Accessibility

Detected by Pingoru
Jan 06, 2026, 05:07 PM UTC
Resolved
Jan 06, 2026, 05:33 PM UTC
Duration
25m
Affected: Dashboards and Reports
Timeline · 3 updates
  1. identified Jan 06, 2026, 05:07 PM UTC

    Our third party reporting provider is experiencing an outage which impacts reporting in Dispatch Manage and Work. We are actively investigating the issue with the provider.

  2. monitoring Jan 06, 2026, 05:24 PM UTC

    A fix has been deployed and we are monitoring.

  3. resolved Jan 06, 2026, 05:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025

Partner Outage

Detected by Pingoru
Nov 18, 2025, 01:32 PM UTC
Resolved
Nov 18, 2025, 03:39 PM UTC
Duration
2h 7m
Affected: Mobile ApplicationsWeb Applications
Timeline · 2 updates
  1. identified Nov 18, 2025, 01:32 PM UTC

    Due to an issue at Cloudflare users may experience intermittent issues on Web and Mobile, including payment processing pages.

  2. resolved Nov 18, 2025, 03:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025

System Issue due to issue with cloud provider

Detected by Pingoru
Oct 20, 2025, 10:05 AM UTC
Resolved
Oct 20, 2025, 07:00 AM UTC
Duration
Timeline · 1 update
  1. resolved Oct 20, 2025, 10:05 AM UTC

    Due to an issue with our cloud provider, Dispatch availability was impacted from about 2:50AM ET - 5:35 AM ET. We are monitoring the systems.

Read the full incident report →

Minor September 25, 2025

Notifications, Inbox, and Outbound Connector Message Delays

Detected by Pingoru
Sep 25, 2025, 12:27 AM UTC
Resolved
Sep 25, 2025, 01:44 AM UTC
Duration
1h 16m
Affected: EmailConnector Integration EndpointsThird Party Integrations and ProvidersSMSInbox
Timeline · 3 updates
  1. investigating Sep 25, 2025, 12:27 AM UTC

    We are currently experiencing a delay in sending Notifications including Inbox messages. Some enterprise customers may also experience delays in picking up messages. Users may not be able to access Calendar Events in Manager and Field.

  2. monitoring Sep 25, 2025, 01:12 AM UTC

    We are seeing resolution of the earlier delays. We will continue to monitor and will provide additional updates as needed.

  3. resolved Sep 25, 2025, 01:44 AM UTC

    This incident has been resolved.

Read the full incident report →