Dispatch incident

SMS Message Delays for T-mobile Users

Minor Resolved View vendor source →

Dispatch experienced a minor incident on February 15, 2021 affecting SMS, lasting 4h 3m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2021, 04:16 PM UTC
Resolved
Feb 15, 2021, 08:20 PM UTC
Duration
4h 3m
Detected by Pingoru
Feb 15, 2021, 04:16 PM UTC

Affected components

SMS

Update timeline

  1. monitoring Feb 15, 2021, 04:16 PM UTC

    Our messaging vendor is experiencing SMS delivery delays when sending messages to T-mobile. We are monitoring for updates and will provide more information as it becomes available.

  2. monitoring Feb 15, 2021, 06:48 PM UTC

    We are continuing to monitor for updates related to SMS notification delays to T-mobile users.

  3. resolved Feb 15, 2021, 08:20 PM UTC

    This incident has been resolved.