Dispatch incident

Notification Delays

Minor Resolved View vendor source →

Dispatch experienced a minor incident on March 16, 2021 affecting Email and SMS, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2021, 08:49 PM UTC
Resolved
Mar 16, 2021, 09:14 PM UTC
Duration
25m
Detected by Pingoru
Mar 16, 2021, 08:49 PM UTC

Affected components

EmailSMS

Update timeline

  1. monitoring Mar 16, 2021, 08:49 PM UTC

    Due to an issue with our cloud provider, some notifications were delayed by up to a half hour between 3:20 and 4:10 PM ET. Messages are processing normally now but we are continuing to monitor.

  2. resolved Mar 16, 2021, 09:14 PM UTC

    This incident has been resolved.