Dispatch experienced a minor incident on December 22, 2021 affecting Dashboards and Reports, lasting 23h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboards and Reports
Update timeline
- identified Dec 22, 2021, 03:26 PM UTC
Our team has identified an issue impacting the use of Reports.
- identified Dec 22, 2021, 05:59 PM UTC
Due to an issue with our vendors AWS and Sisense/Periscope, reporting dashboards in Work and Manage are not displaying as expected.
- monitoring Dec 23, 2021, 12:39 AM UTC
Our team is continuing to monitor the issue. Should anything change, we will provide another update.
- resolved Dec 23, 2021, 03:04 PM UTC
Reporting dashboards in Work and Manage are operational again. In some cases you may need to select "Filters" on the top of the dashboard/report to make a change and click "Apply" to clear the errors. The dashboards may initially take longer than normal to load the first time.