Dispatch incident

Intermittent Route Service Issues

Minor Resolved View vendor source →

Dispatch experienced a minor incident on April 5, 2022 affecting Web Applications, lasting 5h 2m. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2022, 03:48 PM UTC
Resolved
Apr 05, 2022, 08:50 PM UTC
Duration
5h 2m
Detected by Pingoru
Apr 05, 2022, 03:48 PM UTC

Affected components

Web Applications

Update timeline

  1. identified Apr 05, 2022, 03:48 PM UTC

    We have identified an issue where Routes on the maps are intermittently not loading; Maps are loading correctly.

  2. monitoring Apr 05, 2022, 04:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 05, 2022, 08:50 PM UTC

    This incident has been resolved.