Dispatch incident

Account Message are displaying intermittently in Manage and Work

Minor Resolved View vendor source →

Dispatch experienced a minor incident on November 20, 2024 affecting Web Applications, lasting 15d 21h. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2024, 07:56 PM UTC
Resolved
Dec 06, 2024, 05:41 PM UTC
Duration
15d 21h
Detected by Pingoru
Nov 20, 2024, 07:56 PM UTC

Affected components

Web Applications

Update timeline

  1. identified Nov 20, 2024, 07:53 PM UTC

    Account messages are displaying intermittently in Manage due to a issue with one of our providers. We are working with our provider to resolve the issue.

  2. identified Nov 20, 2024, 07:56 PM UTC

    Account messages are displaying intermittently in Manage due to a issue with one of our providers. We are working with our provider to resolve the issue.

  3. identified Nov 22, 2024, 07:34 PM UTC

    Account messages are improving and the error rate is very low, but there are still intermittent errors. If they are not loading for your, you can try to refresh or navigate away and back tot he page and the message may load on the 2nd try. We continue to work with our provider on the issue.

  4. resolved Dec 06, 2024, 05:41 PM UTC

    This incident has been resolved