Dispatch incident

Intermittent Data Processing

Notice Resolved View vendor source →

Dispatch experienced a notice incident on February 19, 2025 affecting Email and Connector Integration Endpoints and 1 more component, lasting 5h 48m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2025, 03:31 PM UTC
Resolved
Feb 19, 2025, 09:20 PM UTC
Duration
5h 48m
Detected by Pingoru
Feb 19, 2025, 03:31 PM UTC

Affected components

EmailConnector Integration EndpointsThird Party Integrations and ProvidersSMS

Update timeline

  1. identified Feb 19, 2025, 03:31 PM UTC

    From 8pm EST Tuesday to 9:45am EST Wednesday Dispatch experiance an issue where updates to external systems were not processed. The data in Dispatch is correct. We are working on resending updates to the external systems to bring everything inline.

  2. monitoring Feb 19, 2025, 08:04 PM UTC

    We continue to process updates to the external systems, but many of the updates to external systems have been processed.

  3. resolved Feb 19, 2025, 09:20 PM UTC

    This incident has been resolved.