Dintero Outage History
Dintero is up right nowPingoru has recorded 28 incidents for Dintero: 15 in the last 12 months and 6 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 0 of 720 (0%) |
| May 2026 | 1 | 1 of 744 (0%) |
| June 2026 | 3 | 10 of 720 (1%) |
| July 2026 | 3 | 28 of 744 (4%) |
| August 2026 | 3 | 3 of 744 (0%) |
| September 2026 | 2 | 4 of 720 (1%) |
| October 2026 | 1 | 2 of 513 (0%) |
Incidents, newest first
Minor October 6, 2026 Payment errors 2h 16m Checkout
Started Oct 06, 2026, 01:58 PM UTC· resolved Oct 06, 2026, 04:14 PM UTC
- monitoring Oct 06, 2026, 01:58 PM UTC
An increase in 5xx errors was observed. The issue has been resolved and is being monitored.
- resolved Oct 06, 2026, 04:14 PM UTC
This incident has been resolved
Notice September 25, 2026 Third-party payout issues 3h 35m Payout
Started Sep 25, 2026, 07:24 AM UTC· resolved Sep 25, 2026, 11:00 AM UTC
- investigating Sep 25, 2026, 07:24 AM UTC
Because of issues with a third-party, payouts might be delayed. We are monitoring the situation.
- monitoring Sep 25, 2026, 08:37 AM UTC
The issue has been resolved. We are monitoring payouts further.
- resolved Sep 28, 2026, 07:28 PM UTC
This incident has been resolved.
Major September 2, 2026 Failure creating payments 10m
Started Sep 02, 2026, 01:00 PM UTC· resolved Sep 02, 2026, 01:10 PM UTC
- resolved Sep 02, 2026, 01:21 PM UTC
In the periode 13:02 UTC to 13:10 UTC there was problem creating new payments. Issue have been resolved
Minor August 13, 2026 Errors with Google Pay payments on web 1h 8m Checkout
Started Aug 13, 2026, 12:08 PM UTC· resolved Aug 13, 2026, 01:17 PM UTC
- investigating Aug 13, 2026, 12:08 PM UTC
We are currently investigating this issue
- monitoring Aug 13, 2026, 12:49 PM UTC
A fix has been implemented and we are monitoring the effects.
- monitoring Aug 13, 2026, 12:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 13, 2026, 01:17 PM UTC
This incident has been resolved.
Minor August 11, 2026 Mastercard service disruption 1h 44m Checkout
Started Aug 11, 2026, 07:55 AM UTC· resolved Aug 11, 2026, 09:39 AM UTC
- identified Aug 11, 2026, 07:55 AM UTC
Starting 11 August 2026 at 01:00, customers may experience intermittent token enrollment and checkout failures with Mastercard card tokens and wallet tokens (Vipps, Google Pay, ApplePay, etc.). Mastercard teams are actively investigating this issue and will provide an update as soon as possible.
- resolved Aug 11, 2026, 09:39 AM UTC
Issue is identified to have impacted transactions between 05:30 and 06:13 UTC, and is now resolved by Mastercard.
Minor August 11, 2026 Mastercard Transaction API service disruption –
Started Aug 11, 2026, 05:30 AM UTC· resolved Aug 11, 2026, 05:30 AM UTC
- resolved Aug 11, 2026, 09:00 AM UTC
During the impact window, customers may have experienced issues processing Mastercard transactions. Mastercard teams have resolved the issue and operations were reported back to normal by 08:13.
Minor July 15, 2026 Delayed settlements for Visa transactions 1d 1h Payout
Started Jul 15, 2026, 09:58 AM UTC· resolved Jul 16, 2026, 11:49 AM UTC
- identified Jul 15, 2026, 09:58 AM UTC
We would like to inform you about a third party technical issue affecting settlements scheduled for the 2026-07-15. This affects VISA payments via Dintero PSP As a result, the funds and reports related to the affected transactions for certain merchants will be delayed
- resolved Jul 16, 2026, 11:49 AM UTC
This incident has been resolved.
Notice July 14, 2026 Timeout with Visa 1h 48m Checkout
Started Jul 14, 2026, 08:50 AM UTC· resolved Jul 14, 2026, 10:38 AM UTC
- investigating Jul 14, 2026, 08:50 AM UTC
We are currently investigating this issue.
- identified Jul 14, 2026, 08:55 AM UTC
Authorization with Visa is failing with timeout
- monitoring Jul 14, 2026, 09:51 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 14, 2026, 10:38 AM UTC
This incident has been resolved.
Minor July 3, 2026 Failures creating payments 16m Checkout
Started Jul 03, 2026, 04:59 PM UTC· resolved Jul 03, 2026, 05:15 PM UTC
- investigating Jul 03, 2026, 04:59 PM UTC
We are experiencing failures in session creation
- monitoring Jul 03, 2026, 05:00 PM UTC
We are monitoring the situation
- resolved Jul 03, 2026, 05:15 PM UTC
This incident has been resolved.
Minor June 30, 2026 Timeouts with Mastercard captures and refunds 1h 52m Checkout
Started Jun 30, 2026, 11:32 AM UTC· resolved Jun 30, 2026, 01:24 PM UTC
- identified Jun 30, 2026, 11:32 AM UTC
We are experiencing timeouts in some capture and refund requests towards Mastercard
- monitoring Jun 30, 2026, 01:10 PM UTC
A fix has been implemented at a third party and we are monitoring the status.
- resolved Jun 30, 2026, 01:24 PM UTC
This incident has been resolved.
Notice June 22, 2026 Delayed settlements for Bambora Acquiring transactions 7h 22m Payout
Started Jun 22, 2026, 01:42 PM UTC· resolved Jun 22, 2026, 09:04 PM UTC
- identified Jun 22, 2026, 01:42 PM UTC
We would like to inform you about a third party technical issue affecting settlements scheduled for the 2026-06-21. This affects payments executed with Bambora Acquiring.
- resolved Jun 22, 2026, 09:04 PM UTC
The settlements arrived as normal and will be paid out as normal
Notice June 18, 2026 Request blocked by WAF 56m Checkout
Started Jun 18, 2026, 12:02 PM UTC· resolved Jun 18, 2026, 12:59 PM UTC
- monitoring Jun 18, 2026, 12:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 18, 2026, 12:59 PM UTC
This incident has been resolved.
Minor May 18, 2026 Intermittent payment disruptions 32m Checkout
Started May 18, 2026, 01:28 PM UTC· resolved May 18, 2026, 02:00 PM UTC
- investigating May 18, 2026, 01:28 PM UTC
Multiple customers experiences intermittent payment disruptions
- monitoring May 18, 2026, 01:48 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 18, 2026, 01:48 PM UTC
We are continuing to monitor for any further issues.
- resolved May 18, 2026, 06:18 PM UTC
This incident has been resolved.
Major April 23, 2026 Payment disruption with Dintero PSP –
Started Apr 23, 2026, 08:07 AM UTC· resolved Apr 23, 2026, 08:07 AM UTC
- resolved Apr 23, 2026, 08:58 AM UTC
Between 2026-04-23T08:07:50.489Z and 2026-04-23T08:25:15.842Z, payments processed through Dintero PSP were unavailable. This affected merchants using Dintero PSP for credit card, Google Pay, Apple Pay, and Vipps. Payments through other payment service providers were not affected. The issue has been resolved and all payment methods are operating normally.
Minor January 13, 2026 Settlement report delays 43m Reports
Started Jan 13, 2026, 12:36 PM UTC· resolved Jan 13, 2026, 01:20 PM UTC
- investigating Jan 13, 2026, 12:36 PM UTC
We are getting reports that settlement reports are delayed for some merchants. This does not affect the actual bank transfer to the merchant's account, which has been performed.
- identified Jan 13, 2026, 12:44 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 13, 2026, 01:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 13, 2026, 01:20 PM UTC
This incident has been resolved.
Minor October 17, 2025 Disturbance with Mastercard 6h 25m Checkout
Started Oct 17, 2025, 06:59 AM UTC· resolved Oct 17, 2025, 01:24 PM UTC
- investigating Oct 17, 2025, 06:59 AM UTC
An ongoing incident at Mastercard impacts some Mastercard transactions.
- investigating Oct 17, 2025, 07:01 AM UTC
We are continuing to investigate this issue.
- investigating Oct 17, 2025, 10:28 AM UTC
We are still waiting for Mastercard to solve this issue. The incident is limited to a select number of merchants.
- monitoring Oct 17, 2025, 01:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 17, 2025, 01:24 PM UTC
This incident has been resolved.
Minor October 1, 2025 Worldline 3D Secure authentication not available 6h 44m Checkout
Started Oct 01, 2025, 06:54 AM UTC· resolved Oct 01, 2025, 01:38 PM UTC
- investigating Oct 01, 2025, 06:54 AM UTC
Worldline/Bambora reports that 3D Secure authentication has an ongoing technical issue which results in transactions receiving a status 0 (Incomplete/invalid) or 2 (Authorization declined) due to the impossibility of performing a 3D Secure check. This impacts our customers using Worldline/Bambora. We will update the status once we have more info.
- monitoring Oct 01, 2025, 08:03 AM UTC
We're observing that most 3D Secure requests go through, but we're waiting for confirmation from Bambora before resolving the issue.
- resolved Oct 01, 2025, 01:38 PM UTC
This incident has been resolved.
Minor June 20, 2025 Some delayed payouts due to 3rd party bank issues 2d 22h Payout
Started Jun 20, 2025, 10:49 AM UTC· resolved Jun 23, 2025, 09:28 AM UTC
- investigating Jun 20, 2025, 10:49 AM UTC
Transfers to some customers are delayed because of 3rd party bank issue. The bank is investigating the issue.
- resolved Jun 23, 2025, 09:28 AM UTC
This incident has been resolved.
Minor June 18, 2025 Delayed settlement reports 1h 28m Settlements
Started Jun 18, 2025, 07:32 AM UTC· resolved Jun 18, 2025, 09:00 AM UTC
- investigating Jun 18, 2025, 07:32 AM UTC
Some settlement reports from 2025-06-17 are delayed. We are currently investigating the issue.
- identified Jun 18, 2025, 08:03 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 18, 2025, 08:19 AM UTC
A fix has been implemented. All reports will be generated in the next 30 minutes. We are continuing to monitor.
- resolved Jun 18, 2025, 09:00 AM UTC
This incident has been resolved.
Notice February 25, 2025 Incident with Order Service –
Started Feb 25, 2025, 12:30 PM UTC· resolved Feb 25, 2025, 12:30 PM UTC
- resolved Feb 27, 2025, 08:59 AM UTC
Creating and updating order drafts and orders failed.
Minor November 26, 2024 Payout and settlement delays –
Started Nov 26, 2024, 04:45 PM UTC· resolved Nov 26, 2024, 04:45 PM UTC
- resolved Nov 26, 2024, 04:45 PM UTC
Some payouts meant for Monday November 25th have been delayed until Wednesday November 27th. In addition, some settlement reports have been delayed since 2024-11-21. These have been paid out, but the reports were not created before late 2024-11-26.
Notice November 5, 2024 Problem with selecting shipping option in checkout – Checkout
Started Nov 05, 2024, 03:48 PM UTC· resolved Nov 05, 2024, 03:48 PM UTC
- resolved Nov 05, 2024, 03:48 PM UTC
Checkout have issue with selecting alternative shipping option, reverting to default shipping option for the payment session