RxWiki.com is Unreachable
Timeline · 2 updates
- identified Jun 22, 2026, 07:18 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 22, 2026, 08:16 PM UTC
This incident has been resolved.
Digital Pharmacist Outage History
Digital Pharmacist is up right nowDigital Pharmacist had 7 outages in the last 2 years totaling 358h 5m of downtime — averaging 0.3 incidents per month.
There were 7 Digital Pharmacist outages since July 8, 2024 totaling 358h 5m of downtime. Each is summarised below — incident details, duration, and resolution information.
Patients Unable to Create Accounts or Reset Passwords
Affected: Mobile App ServicesInbox / MessagingRefill Processing
Timeline · 3 updates
- investigating Apr 27, 2026, 07:28 PM UTC
We are currently investigating this issue.
- identified Apr 28, 2026, 01:44 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 28, 2026, 02:32 PM UTC
This incident has been resolved.
Pharmacy Dashboard Experience - Login Issues
Affected: Pharmacy DashboardInbox / Messaging
Timeline · 4 updates
- investigating Apr 22, 2026, 07:19 PM UTC
We have received several reports from clients that they are experiencing an issue when logging into their Pharmacy Dashboard Experience. Our team is investigating and will provide an update on this situation as soon as possible.
- identified Apr 22, 2026, 07:28 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 22, 2026, 07:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 22, 2026, 10:29 PM UTC
This incident has been resolved.
Outage - IVR Dashboard
Affected: Vow IVR
Timeline · 2 updates
- investigating Dec 13, 2024, 03:33 AM UTC
We are currently investigating this issue.
- resolved Dec 19, 2024, 04:02 PM UTC
This incident has been resolved.
Outage - Pharmacy Dashboard
Affected: Pharmacy Dashboard
Timeline · 2 updates
- investigating Dec 13, 2024, 03:26 AM UTC
We are currently investigating this issue.
- resolved Dec 19, 2024, 04:02 PM UTC
This incident has been resolved.
Pharmacy Dashboard and Mobile App Services Outage!
Affected: Mobile App ServicesPharmacy Dashboard
Timeline · 4 updates
- investigating Aug 06, 2024, 04:00 PM UTC
We are currently investigating this issue.
- investigating Aug 06, 2024, 06:56 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 06, 2024, 07:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 07, 2024, 01:35 PM UTC
This incident has been resolved.
Temporary IVR Outage
Affected: NPE IVR
Timeline · 2 updates
- identified Jul 08, 2024, 04:32 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 08, 2024, 04:46 PM UTC
This incident has been resolved.