Digital Pharmacist incident

Pharmacy Dashboard Experience - Login Issues

Major Resolved View vendor source →

Digital Pharmacist experienced a major incident on April 22, 2026 affecting Pharmacy Dashboard and Inbox / Messaging, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 07:19 PM UTC
Resolved
Apr 22, 2026, 10:29 PM UTC
Duration
3h 10m
Detected by Pingoru
Apr 22, 2026, 07:19 PM UTC

Affected components

Pharmacy DashboardInbox / Messaging

Update timeline

  1. investigating Apr 22, 2026, 07:19 PM UTC

    We have received several reports from clients that they are experiencing an issue when logging into their Pharmacy Dashboard Experience. Our team is investigating and will provide an update on this situation as soon as possible.

  2. identified Apr 22, 2026, 07:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 22, 2026, 07:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 22, 2026, 10:29 PM UTC

    This incident has been resolved.