Digital Pharmacist Outage History

Digital Pharmacist is up right now

Digital Pharmacist had 6 outages in the last 2 years totaling 357h 7m of downtime — averaging 0.2 incidents per month.

There were 6 Digital Pharmacist outages since July 8, 2024 totaling 357h 7m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.digitalpharmacist.com

Notice April 27, 2026

Patients Unable to Create Accounts or Reset Passwords

Detected by Pingoru
Apr 27, 2026, 07:28 PM UTC
Resolved
Apr 28, 2026, 02:32 PM UTC
Duration
19h 3m
Affected: Mobile App ServicesInbox / MessagingRefill Processing
Timeline · 3 updates
  1. investigating Apr 27, 2026, 07:28 PM UTC

    We are currently investigating this issue.

  2. identified Apr 28, 2026, 01:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 28, 2026, 02:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 22, 2026

Pharmacy Dashboard Experience - Login Issues

Detected by Pingoru
Apr 22, 2026, 07:19 PM UTC
Resolved
Apr 22, 2026, 10:29 PM UTC
Duration
3h 10m
Affected: Pharmacy DashboardInbox / Messaging
Timeline · 4 updates
  1. investigating Apr 22, 2026, 07:19 PM UTC

    We have received several reports from clients that they are experiencing an issue when logging into their Pharmacy Dashboard Experience. Our team is investigating and will provide an update on this situation as soon as possible.

  2. identified Apr 22, 2026, 07:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 22, 2026, 07:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 22, 2026, 10:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 13, 2024

Outage - IVR Dashboard

Detected by Pingoru
Dec 13, 2024, 03:33 AM UTC
Resolved
Dec 19, 2024, 04:02 PM UTC
Duration
6d 12h
Affected: Vow IVR
Timeline · 2 updates
  1. investigating Dec 13, 2024, 03:33 AM UTC

    We are currently investigating this issue.

  2. resolved Dec 19, 2024, 04:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 13, 2024

Outage - Pharmacy Dashboard

Detected by Pingoru
Dec 13, 2024, 03:26 AM UTC
Resolved
Dec 19, 2024, 04:02 PM UTC
Duration
6d 12h
Affected: Pharmacy Dashboard
Timeline · 2 updates
  1. investigating Dec 13, 2024, 03:26 AM UTC

    We are currently investigating this issue.

  2. resolved Dec 19, 2024, 04:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 6, 2024

Pharmacy Dashboard and Mobile App Services Outage!

Detected by Pingoru
Aug 06, 2024, 04:00 PM UTC
Resolved
Aug 07, 2024, 01:35 PM UTC
Duration
21h 34m
Affected: Mobile App ServicesPharmacy Dashboard
Timeline · 4 updates
  1. investigating Aug 06, 2024, 04:00 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 06, 2024, 06:56 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 06, 2024, 07:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 07, 2024, 01:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 8, 2024

Temporary IVR Outage

Detected by Pingoru
Jul 08, 2024, 04:32 PM UTC
Resolved
Jul 08, 2024, 04:46 PM UTC
Duration
13m
Affected: NPE IVR
Timeline · 2 updates
  1. identified Jul 08, 2024, 04:32 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jul 08, 2024, 04:46 PM UTC

    This incident has been resolved.

Read the full incident report →