Digital Pharmacist incident

We are investigating reports of IVR "System Unavailable".

Notice Resolved View vendor source →

Digital Pharmacist experienced a notice incident on February 16, 2021 affecting Digital Pharmacist IVR Services (Legacy Cloud), lasting 3h 51m. The incident has been resolved; the full update timeline is below.

Started
Feb 16, 2021, 04:56 PM UTC
Resolved
Feb 16, 2021, 08:48 PM UTC
Duration
3h 51m
Detected by Pingoru
Feb 16, 2021, 04:56 PM UTC

Affected components

Digital Pharmacist IVR Services (Legacy Cloud)

Update timeline

  1. investigating Feb 16, 2021, 04:56 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 16, 2021, 05:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 16, 2021, 08:48 PM UTC

    This incident has been resolved.