Digital Pharmacist experienced a notice incident on August 18, 2021 affecting Digital Pharmacist IVR Services (Legacy Cloud), lasting 6h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Digital Pharmacist IVR Services (Legacy Cloud)
Update timeline
- investigating Aug 18, 2021, 03:02 PM UTC
We are currently investigating reported issues with IVR.
- monitoring Aug 18, 2021, 05:35 PM UTC
Our carrier has informed us that the issues have been addressed. Our teams are continuing to monitor.
- resolved Aug 18, 2021, 09:21 PM UTC
This incident has been resolved.