Digital Pharmacist experienced a major incident on September 10, 2021 affecting Website Services, lasting 14h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Website Services
Update timeline
- investigating Sep 10, 2021, 08:55 PM UTC
We're investigating connectivity issues to our platform.
- identified Sep 10, 2021, 08:56 PM UTC
We're currently working to mitigate a high volume of traffic and restore connectivity
- identified Sep 10, 2021, 09:18 PM UTC
We are continuing to mitigate a high volume of traffic and restore connectivity
- monitoring Sep 11, 2021, 12:28 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 11, 2021, 11:28 AM UTC
The incident has been resolved