Digital Pharmacist incident

API Gateway service degraded

Minor Resolved View vendor source →

Digital Pharmacist experienced a minor incident on June 21, 2023 affecting Mobile App Services and Pharmacy Dashboard and 1 more component, lasting 5d 6h. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2023, 02:31 PM UTC
Resolved
Jun 26, 2023, 08:54 PM UTC
Duration
5d 6h
Detected by Pingoru
Jun 21, 2023, 02:31 PM UTC

Affected components

Mobile App ServicesPharmacy DashboardRefill Processing

Update timeline

  1. identified Jun 21, 2023, 02:31 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jun 22, 2023, 02:17 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jun 22, 2023, 07:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 26, 2023, 08:54 PM UTC

    After monitoring the issue for the last few days, the issue is resolved. Thank you for your patience.