Digital Pharmacist experienced a notice incident on November 29, 2023 affecting Pharmacy Dashboard and Inbox / Messaging, lasting 20d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 29, 2023, 04:02 PM UTC
An update to the platform was rolled out last night, if you experience any issues please close out the current tab and open a new one. We apologize for any inconvenience and appreciate your patience!
- investigating Nov 30, 2023, 05:10 PM UTC
We are continuing to investigate this issue.
- identified Nov 30, 2023, 09:07 PM UTC
The issue has been identified and a fix is being implemented.
- identified Dec 01, 2023, 08:11 PM UTC
We are continuing to work on a fix for this issue.
- identified Dec 04, 2023, 07:57 PM UTC
We are continuing to work on a fix for this issue. We appreciate your patience during this time.
- identified Dec 06, 2023, 05:27 PM UTC
We are continuing to work on a fix for this issue. We appreciate your patience during this time.
- monitoring Dec 08, 2023, 04:53 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 12, 2023, 04:02 PM UTC
We are continuing to monitor for any further issues.
- resolved Dec 19, 2023, 07:36 PM UTC
This incident has been resolved.