Digital Pharmacist incident

We are investigating reports of IVR "System Unavailable".

Notice Resolved View vendor source →

Digital Pharmacist experienced a notice incident on April 20, 2020 affecting Digital Pharmacist IVR Services (Legacy Cloud), lasting 3h 47m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2020, 05:20 PM UTC
Resolved
Apr 20, 2020, 09:07 PM UTC
Duration
3h 47m
Detected by Pingoru
Apr 20, 2020, 05:20 PM UTC

Affected components

Digital Pharmacist IVR Services (Legacy Cloud)

Update timeline

  1. investigating Apr 20, 2020, 05:20 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 20, 2020, 05:23 PM UTC

    A fix has been implemented and our engineers are monitoring the situation.

  3. resolved Apr 20, 2020, 09:07 PM UTC

    This incident has been resolved. Thank you for your patience.