pingoru pingoru Digitail had 7 outages in the last 2 years totaling 11h 5m of downtime, averaging 0.3 incidents per month.
There were 7 Digitail outages since October 28, 2024 totaling 11h 5m of downtime. Each is summarised below. Incident details, duration, and resolution information.
Our platform is currently experiencing degraded performance for some users. Our team is investigating.
The platform speed issue has been resolved, and performance is back to normal
Due to a third party issue tails requests no longer work, we're working on restoring service ASAP.
Tails is back online, the issue has been fixed. We are monitoring the situation.
PIMS is currently down for most users. We’re actively working on a resolution and will update you as soon as possible.
Pims is back up, we are monitoring the situation
Developer Sandbox Environment is currently down for most users. We’re actively working on a resolution and will update you as soon as possible.
We’re back! The Developer Sandbox Environment should now be operational. We had an error doing a routine update which we managed to find and fix. Thank you for the patience!
PIMS is currently slower than usual for most users. Our team is actively investigating and working to resolve the issue as quickly as possible. Thank you for your patience.
A fix has been implemented and we are monitoring the results.
Pims is currently experiencing slowness for some users. Our developers are actively working to contain the issue and restore normal performance. Updates will be posted as they become available.
The issue causing slowness in Pims has been identified and resolved. The platform is now fully functional.
After logging in, due to the cache layer being full, users are being logged out as others log back in. We are investigating the issue.
We found and patched the root cause of the issue, which was our cache layer. We have added three more cache instances and stopped the processes that were using the cache heavily. We continue to monitor the situation, but the issue should be solved.