Digitail incident

Platform slowness

Minor Resolved View vendor source →

Digitail experienced a minor incident on January 12, 2026 affecting Current status by service (PIMS Portal), lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2026, 03:08 PM UTC
Resolved
Jan 12, 2026, 05:08 PM UTC
Duration
2h
Detected by Pingoru
Jan 12, 2026, 03:08 PM UTC

Affected components

Current status by service (PIMS Portal)

Update timeline

  1. investigating Jan 12, 2026, 03:08 PM UTC

    Our platform is currently experiencing degraded performance for some users. Our team is investigating.

  2. resolved Jan 12, 2026, 05:08 PM UTC

    The platform speed issue has been resolved, and performance is back to normal