Digimind Outage History
Digimind is up right nowPingoru has recorded 11 incidents for Digimind: 11 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 3 | 0 of 744 (0%) |
| June 2026 | 3 | 2 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 2 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 135 (0%) |
Incidents, newest first
Notice September 28, 2026 COMING SOON : 30/09/2026 - DIGIMIND INTELLIGENCE 24.1 => Newsletter Export – Newsletter, Report and Watchlist
Started Sep 28, 2026, 03:14 PM UTC· resolved Sep 28, 2026, 03:14 PM UTC
No vendor updates were posted for this incident.
Minor September 14, 2026 Inbrief Narrative Summaries 6m Listening
Started Sep 14, 2026, 12:41 PM UTC· resolved Sep 14, 2026, 12:48 PM UTC
- investigating Sep 14, 2026, 12:41 PM UTC
Dear clients, We are currently managing an issue affecting the Inbrief narrative summary feature. Impact: Users attempting to generate narrative summaries may encounter an error stating that narratives cannot be generated. Our engineering team is actively working to restore service. We are monitoring progress and will provide an update as soon as initial diagnostic findings are confirmed or a fix is deployed. We understand the importance of this feature to your operations and appreciate your patience as we work toward a resolution. Best regards The Customer Care Team
- resolved Sep 14, 2026, 12:48 PM UTC
Hello, We have just received confirmation that the issue has been resolved. Narrative Summaries are now being generated correctly. Best regards, The Customer Care Team
Notice June 16, 2026 Unified Support Infrastructure & Enhanced Chat Widget – Help Center
Started Jun 16, 2026, 02:18 PM UTC· resolved Jun 16, 2026, 02:18 PM UTC
No vendor updates were posted for this incident.
Minor June 11, 2026 Ongoing issue with our main support email address 1h 43m Help Center
Started Jun 11, 2026, 01:32 PM UTC· resolved Jun 11, 2026, 03:16 PM UTC
- investigating Jun 11, 2026, 01:32 PM UTC
Dear client, We are facing a technical issue with our support email ([email protected]) starting today at 12:00 PM (noon French time). If you sent an email after this time, we have not received it. What should you do? Please resubmit your request via our in-platform chat widget by clicking on “Report a technical issue”. We apologize for the inconvenience and thank you for your patience. Best regards, The Support Team
- resolved Jun 11, 2026, 03:16 PM UTC
Dear client, The situation is now back to normal, and you can use our support email address ([email protected]) as usual. ⚠️ Please note: If you sent an email today between 12:00 PM and 5:00 PM (French time), we did not receive it. Please resend your request so we can assist you. Thank you for your understanding and patience. Best regards, The Support Team
Notice June 8, 2026 Migration Notice: Unifying Email Support and Live Chat Systems – Help Center
Started Jun 08, 2026, 09:21 AM UTC· resolved Jun 08, 2026, 09:21 AM UTC
No vendor updates were posted for this incident.
Notice May 20, 2026 📍 RAPPEL : 📍 DI User Club Paris – Votre programme du 4 juin est là – Newsletter, Report and Watchlist
Started May 20, 2026, 09:55 AM UTC· resolved May 20, 2026, 09:55 AM UTC
No vendor updates were posted for this incident.
Notice May 13, 2026 📍 DI User Club Paris – Votre programme du 4 juin est là – Newsletter, Report and Watchlist
Started May 13, 2026, 09:28 AM UTC· resolved May 13, 2026, 09:28 AM UTC
No vendor updates were posted for this incident.
Notice May 5, 2026 COMING SOON : 13/05/2026 - DIGIMIND INTELLIGENCE 24.0 => Source Discovery / Monitoring Copy – Monitoring
Started May 05, 2026, 01:37 PM UTC· resolved May 05, 2026, 01:37 PM UTC
No vendor updates were posted for this incident.
Minor February 10, 2026 Onclusive Social - Login Issues with SSO 1d 4h Live Access
Started Feb 10, 2026, 09:03 AM UTC· resolved Feb 11, 2026, 01:05 PM UTC
- investigating Feb 10, 2026, 09:03 AM UTC
We are currently investigating an issue affecting login via Single Sign-On (SSO). Some users may be unable to authenticate or may experience repeated login failures. Our team is actively working on a resolution. In the meantime, accessing the databases using an incognito/private browsing window without browser extensions enabled may allow you to log in successfully. We will provide updates as more information becomes available.
- resolved Feb 11, 2026, 01:05 PM UTC
Our investigation indicates that this issue is related to browser behavior and local browser data. In many cases, cached data or browser extensions can interfere with the login flow, and there is limited action we can take to resolve this directly on behalf of affected users. Recommended actions: Clear browser cookies and cache Retry login using an Incognito/Private window Disable browser extensions and re-enable them one by one to identify any conflicts If the issue persists after trying the steps above, please contact [email protected]
Notice February 6, 2026 COMING SOON : 11/02/2026 - DIGIMIND INTELLIGENCE 23.0 => IN BRIEF : Alert Summary – Monitoring
Started Feb 06, 2026, 03:09 PM UTC· resolved Feb 06, 2026, 03:09 PM UTC
No vendor updates were posted for this incident.
Minor November 20, 2025 DIGIMIND INTELLIGENCE 22.0 => 28/05/2025 : Newsletters SMART EDITORIAL 10d 22h Newsletter, Report and Watchlist
Started Nov 20, 2025, 09:37 AM UTC· resolved Dec 01, 2025, 08:17 AM UTC
- scheduled Nov 20, 2025, 09:37 AM UTC
We are pleased to announce that our new AI feature : SMART EDITORIAL, is coming to your DIGIMIND INTELLIGENCE platforms today at 13.00 (UTC+1) No service interruptions are expected for this update ! More details here : https://support.digimind.com/hc/en-us/articles/31087934492562-DI-22-0-SMART-EDITORIAL-for-newsletters Kind regards, Your Digimind Team, Nous sommes heureux de vous annoncer que notre nouvelle fonctionnalité d’IA, SMART EDITORIAL, est disponible dès aujourd’hui à 13h00 (UTC+1) sur vos plateformes DIGIMIND INTELLIGENCE. Cette mise à jour n’entraînera aucune interruption de service. Plus d’informations ici : https://support.digimind.com/hc/en-us/articles/31087934492562-DI-22-0-SMART-EDITORIAL-for-newsletters Cordialement, Votre équipe Digimind,
- resolved Dec 01, 2025, 08:17 AM UTC
Resolved