Digimind Outage History

Dear clients, We are currently managing an issue affecting the Inbrief narrative summary feature. Impact: Users attempting to generate narrative summaries may encounter an error stating that narratives cannot be generated. Our engineering team is actively working to restore service. We are monitoring progress and will provide an update as soon as initial diagnostic findings are confirmed or a fix is deployed. We understand the importance of this feature to your operations and appreciate your patience as we work toward a resolution. Best regards The Customer Care Team

Dear client, We are facing a technical issue with our support email ([email protected]) starting today at 12:00 PM (noon French time). If you sent an email after this time, we have not received it. What should you do? Please resubmit your request via our in-platform chat widget by clicking on “Report a technical issue”. We apologize for the inconvenience and thank you for your patience. Best regards, The Support Team

We are currently investigating an issue affecting login via Single Sign-On (SSO). Some users may be unable to authenticate or may experience repeated login failures. Our team is actively working on a resolution. In the meantime, accessing the databases using an incognito/private browsing window without browser extensions enabled may allow you to log in successfully. We will provide updates as more information becomes available.