Digimind Outage History

Digimind is up right now

Digimind had 3 outages in the last 2 years totaling 292h 25m of downtime — averaging 0.1 incidents per month.

There were 3 Digimind outages since November 20, 2025 totaling 292h 25m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.digimind.com

Minor June 11, 2026

Ongoing issue with our main support email address

Detected by Pingoru
Jun 11, 2026, 01:32 PM UTC
Resolved
Jun 11, 2026, 03:16 PM UTC
Duration
1h 43m
Affected: Help Center
Timeline · 2 updates
  1. investigating Jun 11, 2026, 01:32 PM UTC

    Dear client, We are facing a technical issue with our support email ([email protected]) starting today at 12:00 PM (noon French time). If you sent an email after this time, we have not received it. What should you do? Please resubmit your request via our in-platform chat widget by clicking on “Report a technical issue”. We apologize for the inconvenience and thank you for your patience. Best regards, The Support Team

  2. resolved Jun 11, 2026, 03:16 PM UTC

    Dear client, The situation is now back to normal, and you can use our support email address ([email protected]) as usual. ⚠️ Please note: If you sent an email today between 12:00 PM and 5:00 PM (French time), we did not receive it. Please resend your request so we can assist you. Thank you for your understanding and patience. Best regards, The Support Team

Read the full incident report →

Minor February 10, 2026

Onclusive Social - Login Issues with SSO

Detected by Pingoru
Feb 10, 2026, 09:03 AM UTC
Resolved
Feb 11, 2026, 01:05 PM UTC
Duration
1d 4h
Affected: Live Access
Timeline · 2 updates
  1. investigating Feb 10, 2026, 09:03 AM UTC

    We are currently investigating an issue affecting login via Single Sign-On (SSO). Some users may be unable to authenticate or may experience repeated login failures. Our team is actively working on a resolution. In the meantime, accessing the databases using an incognito/private browsing window without browser extensions enabled may allow you to log in successfully. We will provide updates as more information becomes available.

  2. resolved Feb 11, 2026, 01:05 PM UTC

    Our investigation indicates that this issue is related to browser behavior and local browser data. In many cases, cached data or browser extensions can interfere with the login flow, and there is limited action we can take to resolve this directly on behalf of affected users. Recommended actions: Clear browser cookies and cache Retry login using an Incognito/Private window Disable browser extensions and re-enable them one by one to identify any conflicts If the issue persists after trying the steps above, please contact [email protected]

Read the full incident report →

Minor November 20, 2025

DIGIMIND INTELLIGENCE 22.0 => 28/05/2025 : Newsletters SMART EDITORIAL

Detected by Pingoru
Nov 20, 2025, 09:37 AM UTC
Resolved
Dec 01, 2025, 08:17 AM UTC
Duration
10d 22h
Affected: Newsletter, Report and Watchlist
Timeline · 2 updates
  1. scheduled Nov 20, 2025, 09:37 AM UTC

    We are pleased to announce that our new AI feature : SMART EDITORIAL, is coming to your DIGIMIND INTELLIGENCE platforms today at 13.00 (UTC+1) No service interruptions are expected for this update ! More details here : https://support.digimind.com/hc/en-us/articles/31087934492562-DI-22-0-SMART-EDITORIAL-for-newsletters Kind regards, Your Digimind Team, Nous sommes heureux de vous annoncer que notre nouvelle fonctionnalité d’IA, SMART EDITORIAL, est disponible dès aujourd’hui à 13h00 (UTC+1) sur vos plateformes DIGIMIND INTELLIGENCE. Cette mise à jour n’entraînera aucune interruption de service. Plus d’informations ici : https://support.digimind.com/hc/en-us/articles/31087934492562-DI-22-0-SMART-EDITORIAL-for-newsletters Cordialement, Votre équipe Digimind,

  2. resolved Dec 01, 2025, 08:17 AM UTC

    Resolved

Read the full incident report →