Digimind experienced a minor incident on September 14, 2026 affecting Listening, lasting 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 14, 2026, 12:41 PM UTC
Dear clients, We are currently managing an issue affecting the Inbrief narrative summary feature. Impact: Users attempting to generate narrative summaries may encounter an error stating that narratives cannot be generated. Our engineering team is actively working to restore service. We are monitoring progress and will provide an update as soon as initial diagnostic findings are confirmed or a fix is deployed. We understand the importance of this feature to your operations and appreciate your patience as we work toward a resolution. Best regards The Customer Care Team
- resolved Sep 14, 2026, 12:48 PM UTC
Hello, We have just received confirmation that the issue has been resolved. Narrative Summaries are now being generated correctly. Best regards, The Customer Care Team