DigiCert experienced a critical incident on July 22, 2025 affecting CertCentral Console (Global), lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 22, 2025, 07:14 PM UTC
We are currently investigating this issue.
- investigating Jul 22, 2025, 07:20 PM UTC
We are currently experiencing a technical problem with our CertCentral Customer Portal system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 04476059 While we work to restore access to our CertCentral Customer Portal, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – CertCentral Customer Portal System Outage 現在、 CertCentral Customer Portal] はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 04476059 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート
- monitoring Jul 22, 2025, 07:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 22, 2025, 07:38 PM UTC
This incident has been resolved.