DigiCert incident

DigiCert Alert

Minor Resolved View vendor source →

DigiCert experienced a minor incident on August 1, 2025 affecting CertCentral Console (Global) and digicert.com Login (Global) and 1 more component, lasting 4h 9m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2025, 10:34 AM UTC
Resolved
Aug 01, 2025, 02:43 PM UTC
Duration
4h 9m
Detected by Pingoru
Aug 01, 2025, 10:34 AM UTC

Affected components

CertCentral Console (Global)digicert.com Login (Global)DigiCert Single Login Experience

Update timeline

  1. investigating Aug 01, 2025, 10:34 AM UTC

    We are currently experiencing a technical problem with our send email functionality on our CertCentral & 1Login system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# [04487379] While we work to restore access to our CertCentral & 1Login, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – DigiCert Alert 現在、 CertCentral & 1Login はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 04487379 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート

  2. investigating Aug 01, 2025, 10:40 AM UTC

    We are currently experiencing a technical problem with our send email functionality on our CertCentral & 1Login system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# [04487379] While we work to restore access to our CertCentral & 1Login, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – DigiCert Alert 現在、 CertCentral & 1Login はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 04487379 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート

  3. monitoring Aug 01, 2025, 01:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 01, 2025, 02:43 PM UTC

    This incident has been resolved.