DigiCert incident

DigiCert Alert - Digicert One Prod CH / DTM - Qualified Signatures not avaialable

Major Resolved View vendor source →

DigiCert experienced a major incident on January 22, 2026 affecting Document Trust Manager (Switzerland), lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2026, 08:01 AM UTC
Resolved
Jan 22, 2026, 08:44 AM UTC
Duration
43m
Detected by Pingoru
Jan 22, 2026, 08:01 AM UTC

Affected components

Document Trust Manager (Switzerland)

Update timeline

  1. investigating Jan 22, 2026, 08:01 AM UTC

    We are currently experiencing a technical problem with our CH instance of Digicert One Document Trust Manager system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# [04754430] While we work to restore access to our Switzerland instance of Digicert One Document Trust Manager, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – [Digicert One Prod CH / DTM - Qualified Signatures not avaialable] 現在、 [ENTER SYSTEM NAME HERE] はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 [04754430] 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート

  2. identified Jan 22, 2026, 08:17 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 22, 2026, 08:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 22, 2026, 08:44 AM UTC

    This incident has been resolved.