DigiCert incident

DigiCert Alert | Multi year orders

Minor Resolved View vendor source →

DigiCert experienced a minor incident on February 19, 2026 affecting CertCentral API (Global) and CertCentral Console (Global), lasting 8h 18m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2026, 11:28 AM UTC
Resolved
Feb 19, 2026, 07:47 PM UTC
Duration
8h 18m
Detected by Pingoru
Feb 19, 2026, 11:28 AM UTC

Affected components

CertCentral API (Global)CertCentral Console (Global)

Update timeline

  1. investigating Feb 19, 2026, 11:28 AM UTC

    We are currently experiencing a technical problem with some of our accounts issuing Multi-year orders in CertCentral and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 04793992 While we work to restore access to our Multi-year orders, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – DigiCert CertCentral Alert | Multi year orders 現在、 CertCentral はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 04793992 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート

  2. identified Feb 19, 2026, 01:21 PM UTC

    Update: We have identified and pushed through a workaround for customers that was impacted by the current SSL/TLS order validity limitation. Customers who were able to enroll orders greater than one year (up to the maximum allowed validity) previously, but are now unable to do so, may contact DigiCert Support with their details. Our team can assist in processing these requests through a temporary workaround while Engineering continues to investigate and implement a permanent fix. We will provide further updates as they become available.

  3. resolved Feb 19, 2026, 07:47 PM UTC

    This incident has been resolved.