Didomi incident

Elevated API response time

Minor Resolved View vendor source →

Didomi experienced a minor incident on September 23, 2025 affecting Consents APIs and Platform API, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2025, 07:25 PM UTC
Resolved
Sep 23, 2025, 08:12 PM UTC
Duration
46m
Detected by Pingoru
Sep 23, 2025, 07:25 PM UTC

Affected components

Consents APIsPlatform API

Update timeline

  1. investigating Sep 23, 2025, 07:25 PM UTC

    We are seeing elevated API response time since ~6:15pm UTC. We are currently investigating the source of the issue.

  2. monitoring Sep 23, 2025, 07:30 PM UTC

    The latency is back to normal. We are monitoring the situation.

  3. resolved Sep 23, 2025, 08:12 PM UTC

    This incident has been resolved. Response times are normal.