Didomi incident

Partial Outage of Privacy Center API Event Processing

Notice Resolved View vendor source →

Didomi experienced a notice incident on October 7, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2025, 08:30 AM UTC
Resolved
Oct 07, 2025, 08:30 AM UTC
Duration
—
Detected by Pingoru
Oct 07, 2025, 08:30 AM UTC

Update timeline

  1. resolved Oct 30, 2025, 12:49 PM UTC

    On October 7th, we experienced a partial outage in our analytics and consent storage pipeline between approximately 8:50 and 9:51 UTC. This issue resulted in a failure to store a portion of events, including a very limited number consent.given events, sent from our SDKs during this window. This incident did not affect the behavior of the consent notice on client websites or applications. The SDK continued to function normally, but the backend service failed to record the events. The underlying infrastructure issue was identified and a fix was fully deployed. As of 9:51 UTC, normal event collection was restored, and all systems are fully operational.