Didomi Outage History

Didomi is up right now

Pingoru has recorded 50 incidents for Didomi: 4 in the last 12 months and 1 in the last 90 days.

Source: status.didomi.io

50incidents recorded
4last 12 months
1last 90 days
96 minutestypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Didomi in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202612 of 744 (0%)
June 202600 of 720 (0%)
July 202611 of 744 (0%)
August 202600 of 744 (0%)
September 202613 of 720 (0%)
October 202600 of 523 (0%)

Incidents, newest first

Major September 4, 2026 Analytics Dashboards and Exports Down 3h 14m Batch Exports, Analytics

Started Sep 04, 2026, 08:57 AM UTC· resolved Sep 04, 2026, 12:12 PM UTC

  1. investigating Sep 04, 2026, 08:57 AM UTC

    Our analytics services are down due to the ongoing Snowflake incident: https://status.snowflake.com/incidents/fl9tkpj8d7hk

  2. identified Sep 04, 2026, 09:58 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 04, 2026, 10:34 AM UTC

    We're making sure all our systems are recovering successfully

  4. resolved Sep 04, 2026, 12:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 21, 2026 Elevated API and Console errors 35m

Started Jul 21, 2026, 07:38 PM UTC· resolved Jul 21, 2026, 08:13 PM UTC

  1. resolved Jul 28, 2026, 09:36 AM UTC

    Between 19:38 and 20:13 UTC on July 21, 2026, some requests to our Admin API and REST API returned 5xx errors, and the Didomi Console was intermittently unavailable. The cause was a short-lived spike in traffic from a single integration that temporarily saturated shared capacity. Our real-time Consents API continued to operate normally throughout. Traffic returned to normal levels and all services fully recovered by 20:13 UTC. No customer configuration or consent data was affected.

Read the full incident report →

Minor May 19, 2026 Didomi Console not loading 1h 47m Console

Started May 19, 2026, 09:24 PM UTC· resolved May 19, 2026, 11:12 PM UTC

  1. investigating May 19, 2026, 09:24 PM UTC

    We are investigating an issue preventing access to the Didomi Console at console.didomi.io. All other Didomi services are operational, including consent notice delivery and APIs. The issue is limited to Console access. We will provide an update as soon as we have identified the cause.

  2. identified May 19, 2026, 09:58 PM UTC

    The issue is related to an ongoing incident affecting our hosting provider, Netlify. The impact remains limited to Console access. All other Didomi services are operational, including consent notice delivery and APIs. Our team is monitoring Netlify’s recovery and evaluating options to restore Console access as soon as possible. We will provide another update as soon as we have more information.

  3. monitoring May 19, 2026, 10:57 PM UTC

    Access to the Didomi Console at console.didomi.io has been restored. The issue was related to an incident affecting our hosting provider, Netlify, which has now implemented mitigation steps and moved the incident to monitoring. All Didomi services are operational, including consent notice delivery and APIs. We are continuing to monitor the Console to ensure full stability before resolving this incident.

  4. resolved May 19, 2026, 11:12 PM UTC

    Access to the Didomi Console at console.didomi.io has been restored and the Console is operating normally. The issue was related to an incident affecting our hosting provider, Netlify, which has now been resolved.

Read the full incident report →

Major February 19, 2026 Analytics Dashboards Down 47m Analytics

Started Feb 19, 2026, 07:48 PM UTC· resolved Feb 19, 2026, 08:35 PM UTC

  1. investigating Feb 19, 2026, 07:48 PM UTC

    We are currently investigating an issue affecting all our analytics dashboards, resulting in no metrics reported.

  2. monitoring Feb 19, 2026, 08:28 PM UTC

    The issue seemed to be on our provider.

  3. resolved Feb 19, 2026, 08:35 PM UTC

    This incident was investigated and traced to an upstream issue with our third-party provider, Sigma.

Read the full incident report →

Minor October 7, 2025 Unable to create or edit consent notices in the Didomi Console 51m Console, Platform API

Started Oct 07, 2025, 02:06 PM UTC· resolved Oct 07, 2025, 02:58 PM UTC

  1. investigating Oct 07, 2025, 02:06 PM UTC

    Some users are currently unable to create or edit consent notices in the Didomi Console. We are investigating the issue. Website and app traffic on consent notices that are already published is not impacted.

  2. identified Oct 07, 2025, 02:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 07, 2025, 02:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 7, 2025 Partial Outage of Privacy Center API Event Processing 1h 21m

Started Oct 07, 2025, 08:30 AM UTC· resolved Oct 07, 2025, 09:51 AM UTC

  1. resolved Oct 30, 2025, 12:49 PM UTC

    On October 7th, we experienced a partial outage in our analytics and consent storage pipeline between approximately 8:50 and 9:51 UTC. This issue resulted in a failure to store a portion of events, including a very limited number consent.given events, sent from our SDKs during this window. This incident did not affect the behavior of the consent notice on client websites or applications. The SDK continued to function normally, but the backend service failed to record the events. The underlying infrastructure issue was identified and a fix was fully deployed. As of 9:51 UTC, normal event collection was restored, and all systems are fully operational.

Read the full incident report →

Minor September 23, 2025 Elevated API response time 46m Consents APIs, Platform API

Started Sep 23, 2025, 07:25 PM UTC· resolved Sep 23, 2025, 08:12 PM UTC

  1. investigating Sep 23, 2025, 07:25 PM UTC

    We are seeing elevated API response time since ~6:15pm UTC. We are currently investigating the source of the issue.

  2. monitoring Sep 23, 2025, 07:30 PM UTC

    The latency is back to normal. We are monitoring the situation.

  3. resolved Sep 23, 2025, 08:12 PM UTC

    This incident has been resolved. Response times are normal.

Read the full incident report →

Minor July 7, 2025 Permissions Management in the Console (Users & Roles) Partial Degradation 15m Console

Started Jul 07, 2025, 09:04 AM UTC· resolved Jul 07, 2025, 09:20 AM UTC

  1. investigating Jul 07, 2025, 09:04 AM UTC

    We are investigating reports of issues with the Users & Roles permission management in the Console. While admins are able to access and use the console as normal, other users with custom roles or permissions may be impacted. The issue has been identified and a fix is being implemented.

  2. resolved Jul 07, 2025, 09:20 AM UTC

    This incident has been resolved.

Read the full incident report →