Dialogue incident

Le calendrier de la Plateforme de Soins ne se charge pas // The Care Platform schedule is not loading

Major Resolved View vendor source →

Dialogue experienced a major incident on October 22, 2025 affecting Care Platform and Consult + Member Web Application and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2025, 07:03 PM UTC
Resolved
Oct 22, 2025, 07:25 PM UTC
Duration
21m
Detected by Pingoru
Oct 22, 2025, 07:03 PM UTC

Affected components

Care PlatformConsult + Member Web ApplicationDialogue Member Web ApplicationLumino Health Virtual Care Member Web ApplicationConsult + Member Mobile ApplicationDialogue Member Mobile ApplicationLumino Health Virtual Care Member Mobile Application

Update timeline

  1. identified Oct 22, 2025, 07:03 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Oct 22, 2025, 07:25 PM UTC

    This incident has been resolved.