Dialogue incident
Le système ne parvient pas à envoyer des fax // System failing to send faxes
Dialogue experienced a minor incident on October 16, 2026 affecting Care Platform, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Care Platform
Update timeline
- investigating Oct 16, 2026, 01:47 PM UTC
We are currently investigating this issue.
- identified Oct 16, 2026, 02:11 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 16, 2026, 02:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 16, 2026, 02:51 PM UTC
This incident has been resolved.