Dialogue incident

La connexion à l'application membre échoue // Login on member app is failing

Critical Resolved View vendor source →

Dialogue experienced a critical incident on November 11, 2025 affecting Construire en santé - Member Web Application and Consult + Member Web Application and 1 more component, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2025, 03:49 PM UTC
Resolved
Nov 11, 2025, 03:56 PM UTC
Duration
7m
Detected by Pingoru
Nov 11, 2025, 03:49 PM UTC

Affected components

Construire en santé - Member Web ApplicationConsult + Member Web ApplicationDialogue Member Web ApplicationLumino Health Virtual Care Member Web ApplicationConstruire en santé - Member Mobile ApplicationConsult + Member Mobile ApplicationDialogue Member Mobile ApplicationLumino Health Virtual Care Member Mobile Application

Update timeline

  1. investigating Nov 11, 2025, 03:49 PM UTC

    We are currently investigating this issue.

  2. identified Nov 11, 2025, 03:52 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 11, 2025, 03:56 PM UTC

    This incident has been resolved.