Dialogue incident

Nos systèmes ont détecté une augmentation des échecs de connection // Our systems have detected increase in connection errors

Minor Resolved View vendor source →

Dialogue experienced a minor incident on November 18, 2025 affecting Care Platform and Construire en santé - Member Web Application and 1 more component, lasting 6h 7m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:26 PM UTC
Resolved
Nov 18, 2025, 07:34 PM UTC
Duration
6h 7m
Detected by Pingoru
Nov 18, 2025, 01:26 PM UTC

Affected components

Care PlatformConstruire en santé - Member Web ApplicationConsult + Member Web ApplicationDialogue Member Web ApplicationLumino Health Virtual Care Member Web ApplicationConstruire en santé - Member Mobile ApplicationConsult + Member Mobile ApplicationDialogue Member Mobile ApplicationLumino Health Virtual Care Member Mobile Application

Update timeline

  1. monitoring Nov 18, 2025, 01:26 PM UTC

    We are monitoring the status of our third-party provider. Nous surveillons l’état de notre fournisseur tiers.

  2. resolved Nov 18, 2025, 07:34 PM UTC

    This incident has been resolved.