Dialogue incident

Problème avec l'envoi des ordonnances par fax // Issues with faxing prescriptions

Minor Resolved View vendor source →

Dialogue experienced a minor incident on January 12, 2026 affecting Care Platform, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2026, 04:03 PM UTC
Resolved
Jan 12, 2026, 04:24 PM UTC
Duration
21m
Detected by Pingoru
Jan 12, 2026, 04:03 PM UTC

Affected components

Care Platform

Update timeline

  1. identified Jan 12, 2026, 04:03 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jan 12, 2026, 04:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 12, 2026, 04:24 PM UTC

    This incident has been resolved.