Dialogue incident

Les rapports clients ne sont pas disponibles // Client reports are not available

Dialogue experienced a minor incident on February 26, 2026 affecting Admin Portal, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started: Feb 26, 2026, 12:15 AM UTC
Resolved: Feb 26, 2026, 01:35 AM UTC
Duration: 1h 20m
Detected by Pingoru: Feb 26, 2026, 12:15 AM UTC

Affected components

Admin Portal

Update timeline

investigating Feb 26, 2026, 12:15 AM UTC

Les rapports clients sont indisponibles dans le portail d'administration de Dialogue (Presto), en raison d'un problème avec un de nos fournisseurs de services. La mise en place d'une solution est en cours. Client reports are currently not available through Dialogue's administration portal (Presto), due to an outage from our reporting platform vendor. A solution is being implemented.
resolved Feb 26, 2026, 01:35 AM UTC

Le problème a été résolu. The problem has been resolved.