Dexcom Outage History

Dexcom is up right now

Dexcom had 3 outages in the last 2 years totaling 7h 39m of downtime — averaging 0.1 incidents per month.

There were 3 Dexcom outages since October 10, 2025 totaling 7h 39m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.dexcom.com

Minor March 9, 2026

Performance Issue - Follow App

Detected by Pingoru
Mar 09, 2026, 12:17 PM UTC
Resolved
Mar 09, 2026, 01:28 PM UTC
Duration
1h 11m
Affected: Server 1 - Follow App
Timeline · 3 updates
  1. investigating Mar 09, 2026, 12:17 PM UTC

    We are aware some customers may be experiencing service interruptions with push notifications for Follow app and Stelo app insights.

  2. investigating Mar 09, 2026, 12:50 PM UTC

    We are still working on it. New updates will be posted here until service is restored.

  3. resolved Mar 09, 2026, 01:28 PM UTC

    Full service of the Follow app has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.

Read the full incident report →

Notice November 21, 2025

Performance Issue - User Registration

Detected by Pingoru
Nov 21, 2025, 02:54 AM UTC
Resolved
Nov 21, 2025, 08:12 AM UTC
Duration
5h 17m
Affected: Server 1 - Follow AppServer 1 - User Registration
Timeline · 6 updates
  1. investigating Nov 21, 2025, 02:54 AM UTC

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

  2. investigating Nov 21, 2025, 04:11 AM UTC

    We are still working on it. New updates will be posted here until service is restored.

  3. investigating Nov 21, 2025, 05:10 AM UTC

    We are still working on it. New updates will be posted here until service is restored.

  4. investigating Nov 21, 2025, 06:06 AM UTC

    We are still working on it. New updates will be posted here until service is restored.

  5. investigating Nov 21, 2025, 07:15 AM UTC

    We are still working on it. New updates will be posted here until service is restored.

  6. resolved Nov 21, 2025, 08:12 AM UTC

    Full service of the User registration has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.

Read the full incident report →

Notice November 18, 2025

Performance Issue - Clarity

Detected by Pingoru
Nov 18, 2025, 01:37 PM UTC
Resolved
Nov 18, 2025, 02:48 PM UTC
Duration
1h 10m
Affected: Server 1 - Clarity
Timeline · 2 updates
  1. investigating Nov 18, 2025, 01:37 PM UTC

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

  2. resolved Nov 18, 2025, 02:48 PM UTC

    Full service of Dexcom Clarity has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.

Read the full incident report →