Dexcom experienced a notice incident on April 21, 2023 affecting Server 1 - Clarity and Server 2 - Clarity, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Server 1 - ClarityServer 2 - Clarity
Update timeline
- investigating Apr 21, 2023, 09:45 AM UTC
Dexcom Clarity is not operational. Dexcom is aware of the issue and is actively working to resolve it. We will continue to post updates here until service is restored.
- resolved Apr 21, 2023, 10:32 AM UTC
Full service of Dexcom Clarity has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.