Dexcom experienced a major incident on March 5, 2024 affecting Server 1 - Follow App and Server 1 - Clarity and 1 more component, lasting 2h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Server 1 - Follow AppServer 1 - ClarityServer 1 - User RegistrationServer 1 - G6 AppServer 1 - G7 App
Update timeline
- investigating Mar 05, 2024, 11:03 PM UTC
We are currently investigating this issue.
- investigating Mar 06, 2024, 12:14 AM UTC
We are continuing to investigate this issue.
- resolved Mar 06, 2024, 01:52 AM UTC
Issues have been resolved, services are back up running and functional.