Dexcom incident

Performance Issue - G7 App

Minor Resolved View vendor source →

Dexcom experienced a minor incident on March 29, 2024 affecting Server 1 - G7 App and Server 2 - G7 App, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Mar 29, 2024, 05:59 PM UTC
Resolved
Mar 29, 2024, 06:24 PM UTC
Duration
25m
Detected by Pingoru
Mar 29, 2024, 05:59 PM UTC

Affected components

Server 1 - G7 AppServer 2 - G7 App

Update timeline

  1. investigating Mar 29, 2024, 05:59 PM UTC

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

  2. resolved Mar 29, 2024, 06:24 PM UTC

    This incident has been resolved.