Dexcom incident

Performance Issue - Clarity

Minor Resolved View vendor source →

Dexcom experienced a minor incident on August 26, 2024 affecting Server 1 - Clarity, lasting 9h 14m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2024, 05:23 PM UTC
Resolved
Aug 27, 2024, 02:37 AM UTC
Duration
9h 14m
Detected by Pingoru
Aug 26, 2024, 05:23 PM UTC

Affected components

Server 1 - Clarity

Update timeline

  1. investigating Aug 26, 2024, 05:23 PM UTC

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

  2. investigating Aug 27, 2024, 02:30 AM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 27, 2024, 02:37 AM UTC

    This incident has been resolved.