Dexcom incident

Performance Issue - User Registration

Minor Resolved View vendor source →

Dexcom experienced a minor incident on August 27, 2024 affecting Server 1 - User Registration and Server 2 - User Registration and 1 more component, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2024, 01:20 AM UTC
Resolved
Aug 27, 2024, 02:37 AM UTC
Duration
1h 17m
Detected by Pingoru
Aug 27, 2024, 01:20 AM UTC

Affected components

Server 1 - User RegistrationServer 2 - User RegistrationServer 3 - User Registration

Update timeline

  1. investigating Aug 27, 2024, 01:20 AM UTC

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

  2. investigating Aug 27, 2024, 02:29 AM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 27, 2024, 02:37 AM UTC

    This incident has been resolved.