DevRev experienced a minor incident on June 6, 2026 affecting US EAST (NORTH VIRGINIA) (Website (devrev.ai)) and ASIA PACIFIC (SINGAPORE) (Application (app.devrev.ai)) and 1 more component, lasting 1h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 06, 2026, 05:31 PM UTC
We were experiencing an issue with the chat feature in demo environments, which may prevent access for some users. Our team is actively working to resolve this and will provide updates as soon as possible. We appreciate your patience and understanding.
- resolved Jun 06, 2026, 07:21 PM UTC
We are pleased to inform you that the issue preventing Plug Chat from loading in demo organizations has been successfully resolved. The problem was related to a temporary service disruption, which has now been addressed. We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, the service is now stable and functioning as expected. If you experience any further issues or have questions, please don't hesitate to reach out to our support team. Thank you for your continued trust.