Deputy experienced a major incident on May 28, 2024 affecting Deputy - USA and Deputy - AU and 1 more component, lasting 2h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Deputy - USADeputy - AUDeputy - UK
Update timeline
- investigating May 28, 2024, 07:54 AM UTC
We are currently investigating reports of 500 errors being shown when we authorise third-party applications with Deputy, such as payroll apps. This also appears to occur if previous authorisations into Deputy have expired and third parties apps are trying to renew. You may see connections not currently working when trying to connect.
- investigating May 28, 2024, 08:45 AM UTC
We are continuing to investigate this issue.
- identified May 28, 2024, 09:08 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 28, 2024, 09:21 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 28, 2024, 10:08 AM UTC
This incident has been resolved.