Deputy incident

Intermittent Square integration issue

Minor Resolved View vendor source →

Deputy experienced a minor incident on July 3, 2024 affecting POS Integration, lasting 1d 19h. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2024, 05:55 AM UTC
Resolved
Jul 05, 2024, 01:14 AM UTC
Duration
1d 19h
Detected by Pingoru
Jul 03, 2024, 05:55 AM UTC

Affected components

POS Integration

Update timeline

  1. investigating Jul 03, 2024, 05:55 AM UTC

    We have identified an intermittent issue with our Square integration. We are working to identify and resolve the cause of this issue. Some sales data may not be syncing at this time.

  2. identified Jul 04, 2024, 05:18 AM UTC

    We've identified the cause of the problem and are working on the fix

  3. monitoring Jul 04, 2024, 09:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 05, 2024, 01:14 AM UTC

    This incident has been resolved.