Deputy incident

500 errors

Major Resolved View vendor source →

Deputy experienced a major incident on October 13, 2024 affecting Login Services, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2024, 11:14 PM UTC
Resolved
Oct 14, 2024, 01:00 AM UTC
Duration
1h 45m
Detected by Pingoru
Oct 13, 2024, 11:14 PM UTC

Affected components

Login Services

Update timeline

  1. investigating Oct 13, 2024, 11:14 PM UTC

    We're currently investigating reports where parts of the platform may currently not load

  2. identified Oct 14, 2024, 12:04 AM UTC

    We have found the cause of the errors and working on a fix

  3. identified Oct 14, 2024, 12:12 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Oct 14, 2024, 12:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 14, 2024, 01:00 AM UTC

    This incident has been resolved.