Deputy incident

Downgrading service error

Minor Resolved View vendor source →

Deputy experienced a minor incident on October 20, 2024 affecting Billing Services, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2024, 11:58 PM UTC
Resolved
Oct 21, 2024, 03:04 AM UTC
Duration
3h 6m
Detected by Pingoru
Oct 20, 2024, 11:58 PM UTC

Affected components

Billing Services

Update timeline

  1. investigating Oct 20, 2024, 11:58 PM UTC

    We are currently aware of a performance issue impacting our downgrading service, we are currently investigating this.

  2. resolved Oct 21, 2024, 03:04 AM UTC

    This incident has been resolved.