Deputy incident

Document Uploads Missing

Major Resolved View vendor source →

Deputy experienced a major incident on November 11, 2024 affecting Deputy - USA and Deputy - UK, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2024, 10:38 PM UTC
Resolved
Nov 12, 2024, 12:50 AM UTC
Duration
2h 11m
Detected by Pingoru
Nov 11, 2024, 10:38 PM UTC

Affected components

Deputy - USADeputy - UK

Update timeline

  1. investigating Nov 11, 2024, 10:38 PM UTC

    We are currently investigating reports of an issue impacting Deputy HR Documents uploaded against employees' profiles for US and UK customers

  2. identified Nov 11, 2024, 11:10 PM UTC

    We have identified the issue and are working on a fix.

  3. monitoring Nov 11, 2024, 11:55 PM UTC

    A fix has been deployed, and we are monitoring the results.

  4. resolved Nov 12, 2024, 12:50 AM UTC

    This incident has been resolved.