Deputy experienced a major incident on February 10, 2025 affecting Deputy - USA and Deputy - AU and 1 more component, lasting 3h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Deputy - USADeputy - AUDeputy - UK
Update timeline
- investigating Feb 10, 2025, 11:15 PM UTC
We are currently investigating reports of not being able to enable Support Access within the Deputy product.
- identified Feb 11, 2025, 12:11 AM UTC
We have identified the cause of this issue and are working on a fix.
- monitoring Feb 11, 2025, 02:47 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 11, 2025, 03:14 AM UTC
This incident has been resolved.