Deputy incident

Unable to Login

Critical Resolved View vendor source →

Deputy experienced a critical incident on April 10, 2025 affecting Login Services and Deputy - USA and 1 more component, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2025, 02:10 AM UTC
Resolved
Apr 10, 2025, 03:08 AM UTC
Duration
58m
Detected by Pingoru
Apr 10, 2025, 02:10 AM UTC

Affected components

Login ServicesDeputy - USADeputy - AUDeputy - UK

Update timeline

  1. investigating Apr 10, 2025, 02:10 AM UTC

    We're investigating reports of not being able to log into Deputy and 504 errors being shown to end users

  2. investigating Apr 10, 2025, 02:14 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 10, 2025, 02:23 AM UTC

    We're seeing the Deputy platform recover and currently monitoring the system

  4. resolved Apr 10, 2025, 03:08 AM UTC

    This incident has been resolved.