Deputy incident

Unable to review and approve onboarding forms

Notice Resolved View vendor source →

Deputy experienced a notice incident on August 18, 2025 affecting Deputy - USA, lasting 10h 35m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2025, 08:23 PM UTC
Resolved
Aug 19, 2025, 06:58 AM UTC
Duration
10h 35m
Detected by Pingoru
Aug 18, 2025, 08:23 PM UTC

Affected components

Deputy - USA

Update timeline

  1. investigating Aug 18, 2025, 08:23 PM UTC

    We are currently investigating reports of being unable to review and approve onboarding forms.

  2. identified Aug 18, 2025, 11:50 PM UTC

    The cause of the issue has been identified and a fix is in progress.

  3. identified Aug 19, 2025, 03:52 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Aug 19, 2025, 06:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 19, 2025, 06:58 AM UTC

    This incident has been resolved.