Demio had 4 outages in the last 2 years totaling 15h 54m of downtime — averaging 0.2 incidents per month.
There were 4 Demio outages since October 20, 2025 totaling 15h 54m of downtime. Each is summarised below — incident details, duration, and resolution information.
We’re currently experiencing delays with outbound emails from Demio. Our team is actively working to restore normal email delivery. Emails may arrive later than expected while we resolve the issue. We’ll share another update as soon as service is fully restored.
This incident has been resolved.
We’re currently investigating an issue affecting the User Dashboard. One of our internal ValKey clusters reached full memory capacity, and our team is actively working to restore normal service. We’ll share another update as soon as we have more information.
Resolved: User Dashboard service disruption The issue affecting the User Dashboard has been resolved. We cleared the memory pressure on the affected ValKey cluster and restored normal service. The User Dashboard is operating normally again, and we’re continuing to monitor the system closely.
Due to Amazon Web Service outage in N.Virginia, some our services are degraded. We are actively monitoring the system
Service recovery across all AWS services continues to improve in the affected region
As of 3:53 PM PDT, all AWS services returned to normal operations and Demio is fully operational.
Amazon Web Services, the cloud provider that we use for hosting our services, partially went down in the Northern Virginia region. As a result, our application's connection to the Database was affected, and the platform temporarily went down.